A couple of days ago I published a piece on Medium called “Towards a universal language for search“, in which I talked about how we’ve added Google integration to 2dSearch, thereby allowing a user to apply the same search strategy (or Boolean string) to search multiple databases. Of course, this may not matter much to your ‘average web searcher’, but for some professions, this is a big thing. Now the point isn’t so much about Google (or Bing for the matter), that just happens to be the instance we have used to illustrate the concept. And crucially, the point isn’t about query languages either (in the programmatic sense) – important though they are, converting a user’s information need into a API call is a different problem.

Instead, what we’re contemplating here is the prospect of a universal framework for information needs. 

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BS in, wisdom out

Over the last few weeks I’ve been sharing various ideas about ways in which techniques from the field of data visualisation can be applied to help solve complex search problems, with particular focus on the process of query formulation. In those posts, we’ve discussed the scientific (and, one might argue, commercial) rationale for adopting such techniques in the development of future search strategies.

But what we haven’t really considered thus far is legacy content – in particular, the many archive collections of solutions to common search problems that are stored as curated collections of Boolean strings and search filters. These repositories offer a vital source of inspiration and guidance and play a key role in the propagation of knowledge and best practice for a variety of professions.

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In case you missed it last time (since it filled up pretty quickly), there’s another chance to catch my full-day designing search tutorial in London on September 18. I’ll be presenting a full day course called Search Usability: Filters and Facets, which focuses on faceted search and provides deeper coverage of the key topics along with a variety of practicals and group exercises.

For further details and registration, see the UKeIG event page. In the meantime, I’ve appended further details below.

Hope to see you there!

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IRSG logoJust in case you missed it, here are details of the latest issue of Informer, which came out on this week. As usual, lots of good stuff, with a mix of conference reviews, feature articles, news and updates in the world of IR. For further details see the Informer website. Or if you fancy becoming a contributor, get in touch!

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One small step for an app, one giant leap for advanced search… well, maybe not. But introducing field tags on 2dSearch is potentially more significant than it sounds, so I hope you’ll indulge my reflection for a moment here.

Superficially, we’ve added a way for user to articulate commonly used search operators such as:

  • site:linkedin.com’ (i.e. search for webpages from the site ‘linkedin.com’)
  • intitle:profile’ (i.e. return pages that have ‘profile’ in the title).

This would be rendered in the UI as follows:

So far, so simple. But what we’re doing is actually much more than that: we are providing a generic mechanism to differentiate between content and metadata, and have the system interpret that construction according to the semantics of the underlying database. This has far broader implications.

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I am delighted to announce publication of a paper titled ‘Information Retrieval in the Workplace: a Comparison of Professional Search Practices‘ in Information Processing & Management. This work is a collaboration with Jon Chamberlain of Essex University and Leif Azzopardi of Strathclyde University, and uses a common research protocol to investigate and compare information retrieval practices across a number of different professions.

The publication is the culmination of an extended programme of research and analysis and (I hope) will complement some of the more opinion or design-oriented posts on this site. I’ve appended the abstract below. For free access to a copy, see the IPM website. Note that this link will no longer work after 15-Sep-2018.

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Do you use search suggestions on Google? I’ll wager you do: they save time, help to minimise error-prone keystrokes, and even if not consciously processed, can give us the inspiration we need to form better queries than we’d originally contemplated.

But query suggestions, as we currently understand them, have their limitations. In particular, they are predicated on the assumption that most queries are composed of relatively short sequences of keywords, perhaps with some elementary linguistic structure. This is of course largely true for web search, but for many advanced or professional search applications, the assumption breaks down.

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