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Here’s a quick preview of the final programme for Search Solutions 2018. Don’t forget that the deadline for early bird registration is October 31st. Hope to see you there!

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In case you missed it last time (since it filled up pretty quickly), there’s another chance to catch my full-day designing search tutorial in London on September 18. I’ll be presenting a full day course called Search Usability: Filters and Facets, which focuses on faceted search and provides deeper coverage of the key topics along with a variety of practicals and group exercises.

For further details and registration, see the UKeIG event page. In the meantime, I’ve appended further details below.

Hope to see you there!

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By dbking (Chess Players in Dupont Circle) [CC BY 2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons

It’s often said that search is a conversation: a dialog between two participants that can be every bit as rich as human conversation. On one side is the user, with an information need articulated in the form of a query, and on the other side is the system, with its response in the form of a set of search results. Like human conversation, the outcome relies on a shared understanding of intent and context. Together, these elements form a crucial part of the search experience, guiding and shaping the dialog in productive directions.

But the conversational metaphor can only take us so far. There are levels of nuance to the linguistic interaction between human beings that go beyond simple bidirectional exchanges, and likewise, there are patterns and sequences of human information seeking behavior that transcend the conversational metaphor. At this level, we need to take a more holistic approach, and view search from the perspective of stages in an information journey. In this post, we consider one such model of the information journey that is valuable for both its simplicity and utility.

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Here’s a quick preview of the final programme for Search Solutions 2017. Don’t forget that the deadline for early bird registration is October 31st. Hope to see you there!

(more…)

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In case you missed it last time (since it filled up pretty quickly), there’s another chance to catch my full-day designing search tutorial in London on May 10. I’ll be presenting a full day course called Search Usability: Filters and Facets, which focuses on faceted search and provides deeper coverage of the key topics along with a variety of new practicals and group exercises.

For further details and registration, see the UKeIG website. In the meantime, I’ve appended further details below.

Hope to see you there!

(more…)

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When I started the London Text Analytics meetup group some seven years ago, ‘text analytics’ was a term used by few, and understood by even fewer. Apart from a handful of enthusiasts and academics (who preferred the label of “natural language processing” anyway), the field was either overlooked or ignored by most people. Even the advent of “big data” – of which the vast majority was unstructured – did little to change perceptions.

But now, in these days of chatbot-fuelled AI mania, it seems everyone wants to be part of the action. The commercialisation and democratisation of hitherto academic subjects such as AI and machine learning have highlighted a need for practical skills that focus explicitly on the management of unstructured data. Career opportunities have inevitably followed, with job adverts now calling directly for skills in natural language processing and text mining. So the publication of Tom Reamy’s book  “Deep Text: Using Text Analytics to Conquer Information Overload, Get Real Value from Social Media, and Add Bigger Text to Big Data” is indeed well timed.

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Here’s a quick preview of the final programme for Search Solutions 2016. Don’t forget that the deadline for early bird registration is October 31st. Hope to see you there!

(more…)

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