I am delighted to announce the publication of Search Insights 2021: an edited collection of timely, vendor-neutral advice and expertise from some of the world’s foremost experts on search and information retrieval. It covers a broad range of topics, from enterprise search to eCommerce. In contrast to traditional (‘sponsored’) analyst reports, this publication is wholly independent and CC licensed.
This report embodies the collective expertise of 11 search implementation specialists working across the globe. It offers vendor-independent advice and guidance that has been acquired through a range of projects over many years, and I am honoured to be a part of this network.
As with Search Insights 2020 there is no charge for the report, and there are no sponsors. It is freely available from this site and from others in the Search Network. I’ve appended the contents page below, but recommend you download a copy to read at leisure.
I hope you find it useful, and welcome comments, questions, and suggestions for future topics.
- Introduction
- The challenge of information quality, Agnes Molnar
- The art and craft of search auto-suggest, Avi Rappoport
- The enterprise search user experience, Martin White
- Searching fast and slow, Tony Russell-Rose
- Reinventing a neglected taxonomy, Helen Lippell
- Ecommerce site search is broken: how to fix it with open source
- software, Charlie Hull & Eric Pugh
- The data-driven search team, Max Irwin
- Search resources: books and blogs
- Enterprise search vendors
- Glossary
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