On March 28 I’ll be presenting a tutorial on Designing Effective Search Experiences at ECIR 2010. This is an updated version of the one I presented at HCI 2009 in Cambridge. Registration is free of charge to ECIR participants, or you can attend the tutorials day alone for £110. Note that since this is a half day tutorial you could attend both this and one of the other half day tutorials or workshops for the same price. Further details as follows:
Designing Effective Search Experiences
This half-day tutorial provides a practical introduction to Human Centred Design for information search, access and discovery. We present the fundamental concepts and models of human information-seeking behaviour and show how to apply interaction design principles to the design of search user experiences. A key element of the tutorial is the opportunity to apply these skills in a practical group exercise.
Participants will learn:
- the fundamental concepts and principles of human information-seeking behaviour
- how to differentiate between various types of search behaviour: known-item, exploratory, etc.
- models of the information-seeking process, and how to apply interaction design principles based on those models
- an understanding of the key variables of user type, goal and mode of interaction, and how to apply these variables when designing for varying user contexts
- the role of design patterns, and how to apply Endeca UI design patterns and those of other pattern libraries in designing search experiences
Web designers, information architects, user experience architects, and HCI professionals and researchers interested in the designing effective user experiences for search and information access.
Tony Russell-Rose is User Experience Manager at Endeca Technologies, an enterprise software company specialising in innovative solutions for information search and discovery. Before joining Endeca, Tony was founder and director of UXLabs, a user experience consultancy specialising in technology innovation and applied R&D. Prior to this he was R&D group manager at Canon Research Centre Europe and technical lead at Reuters, specialising in advanced user interfaces for information access and search. He holds a PhD in HCI and a first degree in engineering, majoring in human factors. Tony is also Honorary Visiting Fellow at the Centre for Interactive Systems Research, City University London.
Mark Burrell is Worldwide Lead for User Experience at Endeca Technologies. He has over 25 years of professional experience, including 15 years focused on the evaluation, design, and adoption of interactive technology solutions (with special emphasis on applications that aim to support learning and discovery). Prior to joining Endeca, Mark built and led user experience teams at several leading product and service companies including serving as Sr. UX Manager for Microsoft’s Unified Communications product division and Global UX Lead for Sapient. Mark holds a PhD in Clinical psychology with concentrations in cognitive psychology and epistemology/philosophy of science.