Designing the Search Experience (tutorial at ECIR 2010)

Here’s a quick shout out that on April 18 Endeca colleague Mark Burrell and I will be presenting a tutorial on Designing Effective Search User Experiences at ECIR 2011 in Dublin. For those unfamilar with ECIR it is the premier European conference on Information Retrieval, possibly second only to SIGIR in academic standing and reputation. [...]

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The Dimensions of Search User Experience

Or “Why Google Instant will (and won’t) change the way we search” There’s no doubt that the recent launch of Google Instant has caused considerable debate within the search community. Some describe it as further evidence of Google’s ability to deploy disruptive search technologies and change the nature of how we search, and, along with [...]

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UX Architect: search, findability, information discovery

Folks I am recruiting for the following f/t permanent position. If you’re interested, or know someone who might be, drop me a line. Tony User Experience (UX) Architect Position Overview We are seeking an accomplished, innovative, and multi-talented UX Architect for our UK/EMEA practice, based in Richmond, UK (just outside of London) with outstanding expertise [...]

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Designing Effective Search Experiences

On March 28 I’ll be presenting a tutorial on Designing Effective Search Experiences at ECIR 2010. This is an updated version of the one I presented at HCI 2009 in Cambridge. Registration is free of charge to ECIR participants, or you can attend the tutorials day alone for £110. Note that since this is a [...]

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Another Senior UX Consultant needed (contract)

OK, I don’t want to make this a habit here, but … I do need a(nother) Senior UX Consultant for some upcoming work, starting early January. As usual, we’d like folks who ideally specialise in Search User Experience, but good UX all-rounders who pick things up quickly should also apply. I’d ideally prefer people with [...]

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Senior UX Consultant needed (contract)

I wouldn’t normally put job ads here, but this one’s urgent. If you’re interested drop me a line asap. Role: Senior UX Consultant / Interaction Designer Duties to include: 1. User research & analysis (interviewing users, preparing protocols, analyzing results, etc.) 2. Concept ideation (storyboarding, brainstorming, sketching design ideas and screen flows, etc.) 3. Wireframing [...]

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Card Sorting using the Delphi method

A short while ago I undertook a card sorting exercise for a major eCommerce retailer, involving some 200+ items in their product catalogue. Now, there’s been a lot written about card sorting recently, including some excellent overview articles, so in this post I shall focus solely on the experiences that were unique to our exercise. [...]

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User research plans for ES website

The Ergonomics Society is about to embark on a redesign of its website, and ealier this month I posted out the initial user segmentation model, along with the draft user profiles and the prioritised scenarios. Now, following  conversations with various folks including Tina Worthy and Richard Bye, we have an updated plan for user research. [...]

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User scenarios for Ergonomics Society website

The Ergonomics Society is about to embark on a redesign of its website, and earlier this week I posted out the first and second deliverables from the stakeholder kickoff meeting: the user segmentation model and the user profiles. Now, we follow these up with the final deliverable from that session: the user scenarios. First, a [...]

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User profiles for Ergonomics Society website

The Ergonomics Society is about to embark on a redesign of its website, and earlier this week I posted out the first deliverable from the stakeholder kickoff meeting: the user segmentation model. This deliverable, like the others, is assumptive in the sense that it has been drafted by SMEs and other proxy users, rather than [...]

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